8baje's Privacy Policy
Your personal information is completely safe with us — 8baje always protects your privacy through SSL encryption and strict data protection practices.
General Introduction
8baje ("we", "us", or "platform") provides a safe and reliable online entertainment service for players in Bangladesh. We place the highest importance on our users' ("you", "your") privacy and are committed to keeping your personal information secure.
This privacy policy describes what information we collect when you use 8baje's website or related services, how that information is used, how long it is retained, and what rights you have. By using our platform, you are considered to have agreed to the terms of this policy.
We always ensure that the collection, processing, and storage of your information is limited to the minimum necessary and is not disclosed to any unauthorized party.
Information We Collect
8baje may collect various types of information in order to provide its services. This information comes primarily from two sources — what you provide directly, and information collected automatically while you use the platform.
2.1 Information You Provide Directly
- Name, email address, mobile number, and date of birth provided at registration
- Government-issued identity document details submitted for identity verification (where applicable)
- Payment details provided for financial transactions (bKash, Nagad, Rocket, or bank account details)
- Messages and information you share when contacting the support team
- Information related to account preferences and settings
2.2 Automatically Collected Information
- IP address and device identifier information
- Browser type, version, and operating system
- Time, date, and duration of platform access
- Logs of which pages you visited and which games you played
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For the purposes of identity verification, fraud prevention, and payment processing, we may occasionally receive information from trusted third-party service providers. This information collection is always limited and used only for specific purposes.
Purpose of Using Information
8baje uses your information for the following legitimate purposes. We never use your information for unnecessary or unauthorized activities.
- Account Management: To create, verify, and maintain your account
- Service Delivery: To operate gaming and betting services without interruption
- Financial Transactions: To process deposits, withdrawals, and verify transactions
- Security & Fraud Prevention: To detect and prevent suspicious activity
- Customer Support: To respond to your questions, complaints, and requests
- Legal Compliance: To comply with applicable laws and regulations
- Service Improvement: To improve our platform and user experience
- Responsible Gaming: To provide assistance to users at risk of excessive gambling
Before using your information for purposes beyond those related to your account, we will always obtain your consent or notify you clearly in advance.
Information Disclosure & Sharing
8baje does not sell your personal information to third parties. However, information may be shared with the following parties in certain specific circumstances:
4.1 Service Provider Partners
Information may be shared with trusted third-party service providers who assist with operations such as payment processing (bKash, Nagad, Rocket, bank transfer), IT infrastructure, and customer support. These providers may only use the information to carry out their specific tasks and are required to comply with our privacy policy.
4.2 Legal Obligations
We may disclose necessary information in response to court orders, lawful requests from law enforcement agencies, or other legal obligations.
4.3 Business Changes
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such cases, we will notify you in advance.
4.4 Security-Related Matters
Information may be disclosed to prevent and investigate fraud, unauthorized access, or other unlawful activity.
Cookies & Tracking Technologies
8baje uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
5.1 Types of Cookies
- Essential Cookies: Necessary for the basic operation of the platform, such as maintaining login sessions
- Functional Cookies: To remember your preferences and settings
- Analytics Cookies: To analyze and improve platform usage
5.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause issues when using certain features of the platform.
Data Security Measures
8baje applies industry-standard security measures to protect your personal information. Our security framework operates at the following levels:
- SSL Encryption: All data exchanged between your browser and our servers is protected with SSL/TLS encryption technology
- Data Encryption: High-grade encryption methods are used when storing sensitive information
- Access Controls: Only authorized staff may access your information, and only for specific, necessary purposes
- Regular Security Reviews: Regular audits are conducted to identify security vulnerabilities in our systems
- Secure Payment Processing: All financial transactions are handled through secure, encrypted channels
While we are committed to ensuring the highest level of security, no digital system is entirely free of risk. We therefore ask that you keep your password confidential and do not share it with anyone.
Data Retention Period
8baje retains your personal information for as long as it is necessary to provide services or required to fulfill legal obligations.
- Active Accounts: All information is retained for as long as the account remains active
- Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for legal reasons
- Transaction Records: Financial transaction information is kept for a defined period in accordance with financial regulations
- Support Communications: Customer support-related information is kept for as long as necessary
After the defined period has passed, your information is securely deleted or anonymized so that you can no longer be identified.
Your Rights
As a user of 8baje, you have the following rights regarding your own information:
8.1 Right to Access Information
You may request to know what information we hold about you. In response to your written request, we will provide the information within a reasonable time.
8.2 Right to Correct Information
If any of your information is inaccurate or incomplete, you may request a correction. Most information can be updated directly from your account settings.
8.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, due to legal obligations, it may not always be possible to delete certain information immediately.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. For such requests, we will consider the reason for your objection before making a decision.
8.5 How to Exercise Your Rights
To exercise any of the rights above, please contact our support team. Write to us at [email protected] or speak with us via 24/7 live chat.
Protection of Minors' Information
8baje strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from any minor.
If a minor's information has accidentally entered our system, please bring it to our attention and we will immediately take steps to delete that information and close the associated account. Parents and guardians are encouraged to monitor their children's internet use carefully.
Policy Changes & Updates
8baje reserves the right to change this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A notice will be displayed when you log in to the platform
- The "Last Updated" date on this page will be changed
If you continue using the platform after the updated policy takes effect, you will be considered to have agreed to the revised policy. We therefore recommend that you review this page regularly.
Contact Us
If you have any questions, comments, or concerns about this privacy policy, please contact the 8baje support team. Our dedicated support team is able to assist in both Bengali and English.
- Email: [email protected]
- 24/7 Live Chat: Log in to the platform and connect via live chat
- Support Hours: 7 days a week, 24 hours a day
We will do our best to respond to any privacy-related questions you have as quickly as possible.